Chapter 3
Question 3: Name the six general types of information management systems, and give one logistics application for each one that youve named.
Chapter 13
Question 2: What is activity-based costing (ABC)? What are the five steps of the ABC process?
Question 17: Describe the two issues that managers face with respect to computer and data security.
Chapter 14
Question 3: What are the differences between a centralized and a decentralized logistics department?
Question 20: Name the seven types of comprehensive logistics systems audits that should be performed. Which do you view as the most important? The least important? Why?
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